Returns & Exchanges
At Lucky & Me, we want you to be completely happy with your purchase. If you are not satisfied with your order, we offer a 30-day window for returns and exchanges on items in their original, unwashed condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Place the items in their original packaging and securely attach the shipping label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing